Terms of service
Last updated: 20 July 2026
§ 1 Scope, provider, customers
(1) These Terms of Service apply to all contracts between GLOBALBANK LIMITED, company number 04600600, Unity House, Suite 888 Westwood Park, Wigan, WN3 4HE, United Kingdom, trading as “ONPEX” (the “Provider”), and the customer regarding the services offered on this website.
(2) The offer is directed exclusively at businesses acting in the course of their trade or profession. [If consumers are also addressed, separate consumer terms and a right-of-withdrawal notice are required — please clarify.]
(3) The customer’s deviating terms do not become part of the contract unless the Provider expressly agrees.
§ 2 Services
(1) The Provider supports the customer in initiating and setting up business, payment, brokerage or crypto trading accounts with selected partner institutions, including – depending on the package booked – preparation of documents, pre-checks and the introduction to partner institutions.
(2) The Provider owes diligent efforts, not a specific result. Account opening is decided solely by the respective partner institution according to its own criteria. There is no entitlement to an account being opened, and the Provider gives no such assurance.
(3) The Provider is not a bank and provides no banking, payment or regulated financial services and no legal or tax advice.
§ 3 Conclusion of contract
The contract is concluded when the customer submits the onboarding form and the Provider accepts the order (by confirmation or by commencing the service). The presentation of services on the website is not a binding offer.
§ 4 Prices and payment
(1) The prices stated on the website at the time of the order apply as a one-time service fee per package. [Please state whether prices are net plus statutory VAT or gross.]
(2) The fee is due upon placing the order unless expressly agreed otherwise.
§ 5 Customer’s duties to cooperate
The customer provides all required information and documents completely, correctly and on time and is responsible for their accuracy and lawfulness. Delays or rejections resulting from incorrect or incomplete information are not attributable to the Provider.
§ 6 Refunds
[Define the refund policy — in particular whether and to what extent the service fee is refunded if no account can be opened. This clause materially shapes expectations and liability.]
§ 7 Term and termination
The contract is directed at performing the ordered service and ends upon its completion. The right to terminate for good cause remains unaffected.
§ 8 Liability
(1) The Provider is liable without limitation for intent and gross negligence and for damage to life, body or health.
(2) For slight negligence the Provider is liable only for breach of a material contractual obligation (cardinal obligation), limited to the foreseeable damage typical for the contract.
(3) Otherwise liability is excluded. Mandatory statutory liability remains unaffected. The Provider is not liable for decisions of the partner institutions.
§ 9 Data protection
The processing of personal data is governed by our privacy policy.
§ 10 Final provisions
(1) [Define governing law and jurisdiction — e.g. the law of England and Wales or German law; for contracts with German customers note that mandatory consumer-protection rules cannot be excluded in a B2C context.]
(2) Should individual provisions be invalid, the remainder of the contract remains effective; the statutory rule takes the place of the invalid provision.
(3) Changes to these Terms will be communicated to the customer; the version published at the time of the order applies.